Privacy Policy of CloudExperts Canada Inc.

Welcome to the Privacy Policy of CloudExperts Canada Inc.

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Last Updated: July 28, 2025


Owner and Data Controller

CloudExperts Canada Inc.
DBA: CloudExperts Global

13375, rue Purcell
Pierrefonds, Quebec H8Z 3G6
Canada

Email: [email protected]


Types of Data We Collect

We may collect several types of information for various purposes to provide and improve our services.

Personal Data

While using our services, we may ask you to provide certain personally identifiable information including:

  • First name and last name

  • Email address

  • Phone number

  • Company name

  • Job title or professional role

  • Billing address

  • Payment information

  • Cloud infrastructure requirements

  • Technical documentation

  • Consultation notes


Usage Data

Usage Data may be collected automatically when using the service. This may include:

  • Internet Protocol address (IP address)

  • Browser type and browser version

  • Pages of our website that you visit

  • Time and date of your visit

  • Time spent on pages

  • Device identifiers

  • Diagnostic data


Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information.

Examples include:

  • Cookies or browser cookies

  • Web beacons

  • Tags and scripts

These technologies help us:

  • Analyze website performance

  • Improve user experience

  • Deliver relevant content

Users can instruct their browser to refuse cookies, though some parts of the service may not function properly without them.


How We Use Your Personal Data

CloudExperts may use personal data for the following purposes:

  • To provide and maintain our services

  • To manage your account

  • To perform contractual obligations

  • To communicate with you

  • To provide updates, offers, and service information

  • To manage client relationships

  • To analyze and improve our services

  • To detect fraud or security issues


Data Processing and Storage

Your information may be processed by employees and service providers who assist in delivering our services, including:

  • Hosting providers

  • Cloud infrastructure providers

  • Customer relationship management systems

  • Analytics providers

  • Payment processors

Data may be processed in Canada, the United States, or other jurisdictions where service providers operate.

We take reasonable measures to ensure that personal data is handled securely and in accordance with this Privacy Policy.


Retention of Personal Data

CloudExperts will retain personal data only for as long as necessary to fulfill the purposes outlined in this policy.

We may retain data longer when required to:

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements and policies

Usage data may be retained for shorter periods unless used to improve security or functionality.


Transfer of Data

Your information may be transferred to computers located outside your state, province, or country where data protection laws may differ.

By using our services, you consent to these transfers.

We take steps to ensure that appropriate safeguards are in place to protect your information.


Disclosure of Personal Data

We may disclose personal information under the following circumstances:

Business Transactions

If CloudExperts is involved in a merger, acquisition, or asset sale, your personal data may be transferred.

Legal Requirements

We may disclose personal data when required by law or in response to valid requests from public authorities.


Data Security

The security of your personal data is important to us.

We implement commercially reasonable security measures to protect your information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


Your Data Protection Rights

Depending on your jurisdiction, you may have rights including:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of personal data

  • Restriction of processing

  • Data portability

  • Withdrawal of consent

Requests can be submitted using the contact information provided in this policy.


Children's Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal data from children under 13.

If we become aware that we have collected personal information from a child, we will take steps to remove it.


Links to Other Websites

Our service may contain links to other websites that are not operated by us.

We are not responsible for the privacy practices of third-party websites.

We encourage users to review the privacy policies of any website they visit.


Changes to This Privacy Policy

We may update our Privacy Policy from time to time.

Updates will be posted on this page with a revised “Last Updated” date.

Users are encouraged to review this policy periodically.


Contact Us

If you have questions about this Privacy Policy, you can contact us at:

CloudExperts Canada Inc.
DBA CloudExperts Global

13375, rue Purcell
Pierrefonds, Quebec H8Z 3G6
Canada

Email: [email protected]
Phone: +1-514-261-4410
Website: https://cloudexpertsglobal.com